What is your return policy?

Returns and exchanges are handled on a case-by-case basis, especially for custom or altered items. Please contact us directly to discuss your specific situation.

Do I need an appointment for repairs or consultations?

Appointments are recommended for custom work and detailed consultations, but walk-ins are welcome for most services like ring sizing and battery replacements.

How do I care for my jewelry at home?

Regular cleaning with a soft cloth and mild soap can help maintain your jewelry’s shine. Avoid harsh chemicals, and store pieces separately to prevent scratching.